Terms of Use – DropInGolf Sweden AB

1. We care about personal privacy when processing personal data

All individuals who entrust DropInGolf Sweden AB (DropInGolf) with their personal data, organization number 559200-9582, have the right to feel safe and secure that DropInGolf complies with applicable laws and regulations to protect personal privacy. DropInGolf processes personal data only for specific and expressly stated purposes (see chapter seven). Information about these purposes is described in this policy and is provided to individuals, customers, candidates, and other shareholders, among others, upon the transfer of their personal data to DropInGolf.

Personal data, such as name, address, organization, email address, and phone number, must sometimes be provided, for example, when you ask a question or download material from our website. Our right to collect, handle, and store your personal data is based on the right of balancing of interests, which is linked to your relationship with us, for example, through your professional role, and is governed by the EU Regulation (EU) 2016/679 effective from April 27, 2016. For more information about this law, we refer to www.datainspektionen.se. All forms of personal data processing by DropInGolf covered by this policy are mentioned here. The policy does not describe in detail which procedures, programs, and systems are used; this occurs in our information register.

We are responsible for processing your personal data securely, only for the purposes for which you have given your consent or for us to fulfill our legal obligations.

2. The validity of the policy

This privacy policy also covers our handling of personal data within DropInGolf AB, organization number 559200-9582 (here also called DropInGolf). This policy applies until updates to the policy occur, which we will inform about if this takes effect. The privacy policy is reviewed at least once a year, whereby individuals whose personal data we handle are informed about any changes in an appropriate manner (e.g., through information via the website). In the event of legislative changes, the consequences for the policy should be estimated, which may lead to changes in the policy.

You as an individual do not need to approve the policy, but if you have approved it, there is the possibility to withdraw your consent to our handling of personal data when this policy changes.

3. Updating this policy

This policy is updated at least once a year. With each update, the following information must be clarified for those taking part in this policy, which in turn must be approved.

The updated version associated with the date it takes effect. A compilation of changes compared to the previous version, as well as a reference to the current chapter or section, and a clarification of why a new consent may be necessary from the individual.

4. Rights for you who provide your personal data

Your personal data belongs to you. We are careful not to make any assumptions about your privacy preferences and try to design our services so that you can choose whether to share your personal data with us.

5. Consent, amendment, and deletion

You who provide personal data have the right to give your consent to our handling of your personal data and to revoke this at any time or request deletion. Your consent should be personal and, if possible, in writing or automated. Any withdrawal of consent to the privacy policy should be made in writing to the data controller. See the bottom of this page for contact details.

Once a year, if requested in writing and with a personal signature, you can receive information about which personal data we process about you, where your personal data are collected, and the purpose of the processing, as well as which recipients or categories of recipients receive your personal data.

If your personal data are incorrect, you can request to have them corrected. We cannot change or delete your data that constitute public records or when there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved.

6. DropInGolf’s rights and obligations

DropInGolf has the following responsibilities regarding the processing of your personal data:

Confidentiality and access to personal data

DropInGolf is responsible for ensuring that only authorized personnel, or authorized data processors with contracted access, have access to your personal data.

Who is responsible for your personal data?

DropInGolf must request approval from individuals for the processing of their personal data according to the EU Regulation (EU) 2016/679. DropInGolf AB, organization number 559200-9582, is the data controller for processing your personal data legally.

DropInGolf is responsible for handling your personal data according to the EU Regulation (EU) 2016/679. Requests for extracts from the register, information, correction of incorrect data, or deletion of data should be sent to us, see the address at the bottom of this page.

7. Which personal data are processed by DropInGolf and why?

We use personal data for various reasons. These reasons are based on our business idea, legislation, and specific purposes that we inform you about.

We process your personal data to deliver our services to you, as you have requested them. These data are saved according to statutory requirements only for a maximum of five years after our business relationship has ended. Personal data provided on our websites are used to keep you constantly informed, via email, about new information posted on our pages, and to inform you about news about our events, services, and general information about DropInGolf and our offers. Personal data are also processed to follow visitors’ behavior on our websites. This is managed according to our Cookie policy (see also chapters ten and eleven). Personal data provided on our download pages are used to send the information you request and for marketing. These data are not saved longer than necessary to keep you updated and informed.

Personal data provided for the purpose of being contacted are used to contact you and provide the help or information you request. These data are not saved longer than five years after our business relationship has ended. Personal data provided for recruitment purposes are used for recruitment and saved according to legal requirements for archiving or for an appropriate period, but not longer than two years. Personal data submitted for the purpose of entering into a professional collaboration are used for these purposes, to inform customers and clients, and to manage the legal obligations at employment, supplier contracts, payment of salaries, fees, compensations, and pensions, among others.

Personal data may be transferred to other companies within DropInGolf. For all these companies, the same privacy policy applies. Each company within the DropInGolf group has its own data controller responsibility and manages this responsibility according to the conditions that apply to their services and national legislation, including the EU Regulation (EU) 2016/679.

8. Third-party companies and transfer to other shareholders

DropInGolf may hire subcontractors for the processing of your personal data. These suppliers are contractually bound to DropInGolf’s commitment and responsibility regarding the processing of personal data and thus act as data processors for DropInGolf. The purpose of transferring your personal data may be to perform various services such as mailings, accounting and finance, recruitment, consultation, etc. Data processors for DropInGolf may not use the personal data you have provided to DropInGolf for purposes other than the purposes you have consented to by approving this policy.

DropInGolf may disclose your personal data to third parties to improve its services to you. DropInGolf will never sell your personal data to a third party. In all situations where data processors process personal data, all rules and responsibilities regarding confidentiality, access, transparency, the right to change and delete personal data, and the archiving requirements for personal data apply in the same way as for DropInGolf. You have the right to request in writing insight into the third-party companies that we hire for handling your personal data.

    9. Cookies – Visitor identification

    On our website sistanio.se, cookies are used, i.e., small text files stored on the visitor’s computer that can save personal settings and enable tracking of what the visitor does on the website. There are two types of cookies:

    “Session cookies” are used while the visitor is active on the website. These are deleted from your computer when you leave the website.

    “Persistent cookies” are used to inform the visitor about what has happened on the website since their last visit and to recognize returning users and remember which information was previously provided. These remain on your computer until deleted by the user.

    Most browsers are set to accept cookies, but you can set your browser to notify you when it receives a cookie. Then you can decide whether to accept it or not.

    10. External links

    On DropInGolf’s website and in our apps, there may be links to external websites. This privacy policy does not apply to these websites. You should review these websites’ respective privacy policies before visiting these websites and providing your personal data.

    11. Handling of personal data incidents

    DropInGolf has procedures in place to handle personal data incidents according to legal requirements. In the event of

    a personal data incident, the data controller must report the personal data incident to the supervisory authority (datainspektionen) within 72 hours after becoming aware of the event, unless it is unlikely that the personal data incident entails a risk for physical persons’ rights and freedoms.

    DropInGolf also has an agreement through a contract with its data processors that they must notify the data controller without unnecessary delay after becoming aware of a personal data incident.

    The individual affected by a personal data incident shall be informed immediately about the incident and the appropriate technical and organizational protective measures to be taken.

    12. Communication from Sista Nio’s partners

    From March 2, 2023, users of Sista Nio agree to receive communication from Golfamore Group AB 559309-4740, which is a partner to Sista Nio. Communication may contain information about offers, promotions, and other marketing activities from Golfamore Group and its partners. If users no longer wish to receive such communication, they can unsubscribe by clicking on the Unsubscribe link in one of Sista Nio’s/Golfamore Group AB’s email mailings or by contacting us at hello@sistanio.se.

    13. Definitions

    Terms and concepts used in this policy are defined according to the EU Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data (see further at www.datainspektionen.se).

    14. Refund policy for Sista Nio Plus

    If you are not completely satisfied with your subscription through Sista Nio Plus, you have the right to request a full refund within 14 days from the purchase date. To initiate the process, please contact our customer service via email or phone with your purchase proof and account information.

    15. Connecting your golf course

    • Preliminary Consultation: The party seeking to connect their golf course (“the Client”) is required to engage in a preliminary consultation with a designated representative (“the Representative”). The purpose of this consultation is to assess the Client’s requirements and determine the suitability and scope of services to be provided.
    • Setup Fee: Following the preliminary consultation, should the parties agree to proceed, the Client shall be obligated to pay a one-time setup fee (“Setup Fee”) to initiate the connection process of the golf course to the service platform. The exact amount of the Setup Fee shall be communicated to the Client prior to payment and is due upon agreement to proceed with the connection process.
    • Refund Policy: The Client is entitled to a full refund of the Setup Fee within fourteen (14) days from the date of payment (“Refund Period”), should the Client decide to cancel the connection process for any reason. To initiate a refund request, the Client must submit a written notice within the Refund Period to the designated contact provided at the time of the agreement.

     

    If you have any questions about our terms, you can always contact us via hello@sistanio.se.

    DropInGolf Sweden AB

    Älvtomtagatan 12, 703 42 Örebro, Sweden